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EMS Customer Care Coordinator
The EMS Customer Care Coordinator is responsible for working directly with clients and customers to ensure a positive experience. This individual will be responsible for handling inquiries, resolving open issues and implementing procedures to improve department processes.
All representatives will conduct insurance verification as needed and are required to complete prebilling training to qualify for the role.
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EMS Cash Application Specialist
Under administrative review, is responsible for posting received credits, zero-pays, understanding and processing revenue sources, and identifying and reporting revenue changes for clients. The Cash Application Specialist may perform clerical duties as needed, as well as participate in other projects or special assignments throughout the PBS Operations Department when appropriate.
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