Under administrative review, is responsible for overseeing all aspects of the Cash Application section of the Accounts Receivable department.  The Cash Application Supervisor may perform clerical duties as needed, as well as participate in other projects or special assignments throughout the PBS Operations Department when appropriate.   The Cash Application Supervisor needs to have an understanding and experience with posting received credits, zero-pays, and identifying / reporting revenue changes for clients.

 The Cash Application Supervisor will conduct insurance verification as needed and are required to complete prebilling training to qualify for the role.

Pay Range: $55,000-$66,000

• Supervise and lead the team of cash posting clerks, providing guidance, training, and support as needed.
• Conduct performance evaluations for team members, providing feedback and coaching to support their professional development and ensure high levels of performance.
• Deliver performance improvement plans to clerical support where appropriate.
• Oversee the accurate and timely posting of cash receipts, payments, and adjustments to customer accounts in accordance with established procedures and guidelines.
• Maintain accurate and up-to-date records of cash posting activities, transactions, and elated documentation for auditing and reporting purposes.
• Collaborate with other departments, such as accounting, finance, and customer service, to ensure seamless communication and coordination regarding financial transactions and customer accounts.
• Address any issues or discrepancies related to cash posting promptly and effectively, working closely with team members and other stakeholders to resolve challenges.
• Develop and implement efficient processes and procedures to optimize the cash posting workflow, streamline operations, and minimize errors.
• Identify training needs within the team and provide ongoing training and development opportunities to enhance the skills and knowledge of team members.
• Assist in revision of training materials as structure and policy change.
• Ensure the accuracy and integrity of financial data by performing regular audits and quality checks on cash posting activities.
• Reconcile cash posting activities with bank statements and other financial records to identify discrepancies and resolve any issues in a timely manner.
• Ensure that all cash posting activities are completed within designated time frames to prevent any delays or disruptions in financial operations.
• Generate regular reports on cash posting activities, including key performance indicators (KPIs) such as cash application accuracy, timeliness, and productivity.
• Regular use of Power BI, and custom scripts to import data into legacy systems.
• Support cash posting at the clerical level during periods of backlog or labor
  shortages.

• High school diploma or equivalent accepted, College Preferred
• Previous experience in EMS preferred, but not required
• Healthcare experience preferred with a minimum of 1-2 years of experience in the following:
• Insurance payment processing
• Insurance Follow-up
• Revenue cycle collections required
  • Excellent verbal communications skills.
  • Knowledge of CPT, ICD-9/10 and HCPCS
  • Sharp intelligence of government payers and other commercial/managed care carrier rules and processes in a professional billing environment
  • Typing of at least 45 WPM; minimum of 8,000 Data Entry Alpha Numeric.
  • Ability to “multi-task” and handle f air amount of stress when
  • Ability to follow policies and procedures and identify
  • Ability to engage in critical-thinking and identify
  • Intermediate skills with Microsoft Office applications: Word, Excel
  • Initiative to learn new tasks and the ability to apply acquired knowledge to future
  • Maintain a positive and professional attitude.
  • Flexibility, adaptability, and accountability are necessary for optimum client results
    • Computer Must use multiple screens and systems simultaneously.
    • Able and/or willing to navigate project management platforms (Basic training provided).
    • Proficient in Word and Excel applications, and good keyboard and calculator typing skills (minimum 45 WPM, with a focus on accuracy).
    • Willingness to learn new material and the ability to implement changes
    • Must have a good understanding of basic mathematical operations, as well as the ability to perform basic mathematical computations.
    • Detail oriented
    • Demonstrates problem solving
    • Possesses good organizational Supports the guiding principles & vision by exhibiting the following behavior with staff, customers, patients, guest, and communities:
      • Excellence & Competence
      • Communication
      • Accountability
      • Responsiveness
      • Ownership

    • Check out our career site benefits page to learn about our comprehensive benefits options that include medical, vision, dental, 401k, disability, FSA, HSA vacation and paid time off here: https://www.superiorambulance.com/benefits/ .

       

      Paramedic Billing Services is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.