- College preferred but not required; Medical Billing or Coding Certified preferred but not required.
- Minimum two years’ experience in customer care, account management or similar role.
- Healthcare and Auto knowledge is preferred.
- Must be a quick learner and motivated individual with excellent verbal communications skills.
- Fluency in second language is a plus, Spanish preferred.
- Ability to “Multi-task” and manage spurs of high call volume / stress.
- Positive, can-do attitude and with good judgement demonstrating ability to escalate account when needed.
- Ability to receive and implement feedback.
Computer and Office Qualifications of the EMS Biller and Coder
- Computer literacy is a must; Typing skillset of at least 45 WPM is highly desired
- Experience working in an active office environment.
- Must be able to work with 2 monitors and split screens to operate multiple sites simultaneously.
- Must be able to sit / stand for 8 hours minimum in an office environment
- Must be able to use Word, Excel Spreadsheet, Email, Chat Applications, and other software applications.
- Must be able to read, comprehend, and apply job-related rules, policies, and procedures.
Paramedic Billing Services, is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.