We are currently looking for a EMS Biller and Coder for our Billing Department. Below lists the duties, responsibilities and the qualifications needed for this position. We will train the right individual.

• Reviews Patient Care Report thoroughly, utilizing all available documentation to establish medical necessity, selection of levels of service, origin/destination modifiers and the patient’s condition at time of transport.
• Keeps an open line of communication with internal and external departments in a professional, tactful manner to obtain missing documentation or to clarify existing documentation.
• Assigns condition codes for the reason(s) of the transport with a minimum of 95% accuracy.
• Meets established minimum coding productivity standards especially during training.
• Reviews reports thoroughly to bill appropriately while following policies and procedures.
• Utilizes software applications to complete pending assignments paying attention to urgent requests.
• Attends department meetings and education sessions to further knowledge of billing and coding guidelines.
• Places phone calls to insurance payers to obtain patient policy numbers when not available on insurance sites or other available documentation. 
• Ensure accuracy in data entry and consistent attention to detail while advancing with short keys for speed.
• Demonstrates knowledge and compliance of insurance, local, state, and federal billing.
• Ability to complete tasks efficiently both individually and in a group environment.
• Handle assigned correspondence fulfilling any other duties as assigned by managerial staff.

• College preferred but not required;  Medical Billing or Coding Certified preferred but not required.
• Minimum two years’ experience in customer care, account management or similar role.
• Healthcare and Auto knowledge is preferred.
• Must be a quick learner and motivated individual with excellent verbal communications skills.
• Fluency in second language is a plus, Spanish preferred.
• Ability to “Multi-task” and manage spurs of high call volume / stress.
• Positive, can-do attitude and with good judgement demonstrating ability to escalate account when needed.
• Ability to receive and implement feedback.

Computer and Office Qualifications of the EMS Biller and Coder

• Computer literacy is a must;   Typing skillset of at least 45 WPM is highly desired
• Experience working in an active office environment.
• Must be able to work with 2 monitors and split screens to operate multiple sites simultaneously.
• Must be able to sit / stand for 8 hours minimum in an office environment
• Must be able to use Word, Excel Spreadsheet, Email, Chat Applications, and other software applications.
• Must be able to read, comprehend, and apply job-related rules, policies, and procedures.